Get in Touch with Us

Have questions or need assistance? We’re here to help! Whether it’s about your order, our products, or just general inquiries, feel free to reach out. Simply fill out the form below, and our friendly customer support team will get back to you within 24-48 hours.

Need help with your order or have a question about our products? Our support team is here for you every day.Your satisfaction is our priority. We're always listening.

FAQ

Are your products suitable for all body shapes ?

Absolutely! Shapely celebrates every curve, our bodysuits are made to sculpt and enhance all silhouettes, from size XS to 3XL and beyond.

What are the shipping times and fees ?

Shipping is 100% free, with no minimum purchase. Delivery takes 7 to 12 business days depending on your location. You'll receive a tracking link as soon as your order ships.

Is my payment secure ?

Absolutely. All transactions are 100% secure, processed through our trusted, PCI-DSS certified payment partner. Your data is protected every step of the way.

Are your materials eco-friendly ?

Yes. We use soft, durable fabrics with a low environmental impact, because caring for your body shouldn’t harm the planet.

Track Order

Please enter you tracking number below. if your tracking number doesn't work feel free to contact us at contact@shapely-store.com

General Inquiries

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Shipping informations

We’re pleased to offer free worldwide shipping with tracking on all orders.

Due to high demand during our current sale, a slight shipping delay may occur. All orders are processed and dispatched within 24 to 48 hours.

Estimated delivery time: 5 to 7 business days, depending on your location. We ship worldwide, except to certain remote islands. If your country appears at checkout, shipping is available to your region.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

How do I find my size?

We currently provide a size chart for selected products, and we’re actively working on making it available for all items.

For each model, you can already find her measurements and the size she’s wearing directly on the product page.

If you need extra help choosing the right fit, feel free to contact us, we’re always happy to assist!